It is now an accepted fact that customer loyalty to their suppliers is constantly declining. Professional customer loyalty programs are one important strategic response to this in terms of preventing this churn; the other is the well-prepared and systematically implemented customer recovery of customers who are willing to switch. An online study by the market research institute Ciao GmbH showed that 9 out of 10 customers can be won back.
Show your customers your appreciation and increase your sales and earnings at the same time!