Increase profits through customer recovery

Even the best customer retention activities cannot prevent some customers from leaving. RentSales develops and implements a structured and sustainable customer recovery program with you. We analyze causes, plan concrete measures and implement them effectively for you. Ongoing success control, complete transparency and optimization of all activities are a matter of course.

Customer recovery becomes an integral part of your sales strategy.

9 out of 10 customers are recoverable!

It is now an accepted fact that customer loyalty to their suppliers is constantly declining. Professional customer loyalty programs are one important strategic response to this in terms of preventing this churn; the other is the well-prepared and systematically implemented customer recovery of customers who are willing to switch. An online study by the market research institute Ciao GmbH showed that 9 out of 10 customers can be won back.

Show your customers your appreciation and increase your sales and earnings at the same time!

If you’d like to learn more about how customer recovery can help your business, we’d love to hear from you.

Our services in the area of customer recovery

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Customer recovery in the internal sales team

The highly qualified RentSales Telesales Team contacts your migrated customers in the required frequency after detailed, individual training on your products and services. It goes without saying that we are measured by our sales success.

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The RentSales Dashboard provides complete transparency

The RentSales Dashboard allows precise decisions based on pinpoint knowledge about all relevant success factors of your RentSales sales team. In real time you have insight into the status of all sales activities.

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Customer recovery in the sales team

We individually recruit your sales professionals in the field, who visit your lost customers in a route-optimized manner, close contracts and use cross-selling opportunities. But without causing additional personnel costs or internal management effort for you.

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All services flexibly customizable

Customer recovery is an ongoing, constantly changing task within the framework of the sales strategy. With RentSales you are completely flexible. We are happy to work for you on a temporary or permanent basis to win back your customers.

Take advantage of the benefits of customer recovery with RentSales


We look forward to your inquiry, whether from the home office or from the office!